What Happened to Sonos? | Is the Sonos App Fixed Yet?

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digitaltrends
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Sonos recently faced a major backlash after a problematic app update rendered essential features unusable, causing frustration among its users. The update, intended to improve the user experience and support the new Sonos Ace Headphones, instead led to widespread issues that persist even two months later. Despite Sonos acknowledging the problem and issuing incremental fixes, customers remain upset. CEO Patrick Spence’s delayed response added to the discontent. While Sonos promises to resolve the issue, the mishandling has tarnished its reputation, and the brand now faces an uphill battle to regain customer trust.

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Sonos CEO offers software mea culpa: ‘We know we have work to do’: https://www.digitaltrends.com/home-theater/sonos-ceo-apology-app-update/
This $3 app made my Sonos system usable again: https://www.digitaltrends.com/home-theater/sonos-app-sonophone/

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Digital Trends
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sonos app, sonos app not working, sonos not working
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